...“Good morning Susan.  We arrived home safely yesterday - the flights were excellent and our trip was magnificent!  The hotels were outstanding and beautiful - both were in the heart of each city and reflected the culture, architecture and history of each country.  I would definitely recommend those hotels - service and standards are impeccable.  The only glitch we had was Swissair lost Jim's luggage when we flew from Munich to Zurich (we did not receive it until 10 pm on the night before we left).  Speaking of Zurich - we arrived to find a huge parade going on ( approx. 1 million people from all over the world), and our hotel wonderfully in the middle of it all.  It was both exciting and shocking (it was a "love" parade - all manner of people in all manner of dress....and undress! It was a sight!).  Our drive from Munich to Stuttgart was beautiful - such magnificent countryside (they did not send us a Mercedes, but we enjoyed driving the BMW nevertheless and I don't think it mattered too much at the Mercedes Museum).   Thank you for your efforts in making this such a memorable trip for us.  We look forward to working with you again in the future.” ~ Jim and Susan Burlington, Ontario.

...“ I was just in the process of typing out an email to you. I can't possibly tell you how much we all appreciate your help on Friday.  With your assistance we accomplished virtually the IMPOSSIBLE.   To think that we got the call at 9:00 am, and we managed to get his wife to Toronto to get a passport the same day, and get her  and her daughter on a flight that evening is amazing. Thank you so much for staying with it the whole day, getting me direct numbers to the passport office, directions to the passport office, arranging ground transportation to the passport office, and then personally hand delivering the tickets to them at the Toronto airport.  This is truly the absolute pinnacle of customer service.   I really can't say enough to thank you.  I know that Linda and her daughter were so relieved that they could join him, and set their minds at ease that he would pull through what was a massive heart attack.
On behalf of myself, and our company, thank you so much for your help.  It is good to know our employees and their families are in such good hands while they are travelling the far corners of the earth.” ~ Rosa , Ontario

 

"... thank you for responding to my request on short notice . . . trying to find another way to change my flight was both time consuming and frustrating until I phoned Travelpath.  Now knowing your company has an emergency voice mail option with a reply in approximately 10 minutes, it's a service I would not want to do without . . ." ~ T. Molenaar, Oakville, Ontario

 

..."There is no special incident or issue which makes me write this note.  It is simply the regular and continual exceptional level of attention your employees give, which as a manager of business, I know is very difficult to achieve and more importantly maintain.  For this I pay credit to you."  ~ C. Brown, Burlington, Ontario

 

..."I just wanted to say thank you . . .  Also, I believe in giving credit to the "head hancho" when it is due. Working with Travelpath is a pleasure! I used one of your agents and we just "clicked". She knows exactly what I need when I call her and frantically spew bits of information at her! Thanks again . . ." ~ J. Rebelo, Burlington, Ontario

 

..."I wanted to take a moment and thank you for the wonderful job you did in organizing our trip to the Middle East . . . It ran like clockwork!  . . . It was a great holiday and you did a great job.  Thank you. . . are going to recommend you to a friend of ours who is planning a trip to the same part of the world this fall." ~ John, Guelph, Ontario

..."This letter serves as a note of appreciation and gratitude for the wonderful service Travelpath has provided us with over the years. . . one of your employees . . . went out of his way to organize and provide our college with exceptional accommodations and travel arrangements.  We have always thought highly of Travelpath's service however, this time, you have out done yourselves." ~ Y. Auger, Milton, Ontario

..."I want to thank you and everyone at Travelpath for all your help - its really been appreciated - you're a great group to work with!" ~ T. Spencer, Burlington, Ontario

 

..."This is my last week out on the road for a month or so. I just wanted to let you know how much I appreciate the prompt and courteous service I have been fortunate to receive from you (Sue), Natalie and other colleagues for quite a while now. It makes such a difference and it is a pleasure to deal with you all."  ~ I. Moga, Burlington, Ontario

 

..."Once again, Travelpath have come through for us in providing excellent customer service."  ~ S. McLean, Burlington, Ontario


  Big enough to count, small enough to care
Tel: 905-319-8818• Fax: 905-319-0081 • 4190 South Service Road •Burlington, Ontario, Canada, L7L 4X5