Privacy Policy

Privacy Policy Statement for Travelpath World Wide Web Site

You should feel secure in knowing that Travelpath does not sell or share personal information with marketers outside of Travelpath for purposes of offering their own products or services.

COLLECTING INFORMATION ABOUT YOU

When you visit our website, we collect information in order to service your accounts, save you time and better respond to your needs. We use various technologies to collect site statistical information and improve your customer experience. We automatically collect some statistical data as you browse this website. For example, we automatically collect your “IP address” (term#1) used to connect your computer to the Internet, browser type and version, operating system and platform, average time spent on our site, pages viewed, information searched for, access times, “clickstream data” (term#2) and other relevant information about your online experience. You may browse our Website anonymously by choosing not to provide us with any “personally identifiable information (PII),”(term#5) such as your name or e-mail address, or choosing not to register during your visits to our sites. When you browse this way, we will not link your online activity with the accounts you may have with us.

USING YOUR PERSONAL INFORMATION

Travelpath does not sell or share customer information with entities outside our employees and suppliers as required for your travel requirements. Travelpath uses your information to process applications, complete transactions, respond to your requests, deliver the products and services in which you enroll or for which you apply, and notify you of promotions, updates, or special offers that we think may interest you. We also use your information to provide you with a more effective customer experience while on our website. If you apply for products and services online, we may share information we collect about you with credit bureaus and similar organizations if we have your express consent or when required or permitted by law. To the extent permitted by law, we may disclose personally identifiable information to government authorities or third parties pursuant to a legal request, subpoena, or other legal process. We may also use or disclose your information as permitted by law to perform charge verifications, report or collect debts owed, fight fraud, or protect the legal rights of Travelpath, our customers, our website, or its users.

USING YOUR E-MAIL ADDRESS

We may use your e-mail address for the following types of e-mail messages:

  • Occasional Updates and Valuable Offers. We may send you e-mail updates about our products and services as well as valuable offers From our business partners that we send you on their behalf.
  • Regularly Scheduled E-mail Newsletters related to Travelpath products or services.
  • Alerts concerning detail in your profiles that are expiring or missing.

You can also elect to receive other types of e-mail messages from us, including newsletters, alerts, or notifications. Please note that even if you opt-out of marketing e-mails, we will continue to send you e-mail service notifications that are related to you. These include e-mails that answer your questions about a product or service, facilitate or confirm a sale, or fulfill a legal or regulatory disclosure requirement.

MOBILE OFFERS

Travelpath does not sell or share mobile phone numbers with third parties and will only use the information for the specific communication relating to your travel requirements.

SECURING YOUR INFORMATION

We take reasonable precautions to keep all information obtained from our online visitors secure against unauthorized access and use and we periodically review our security measures. When you voluntarily provide us with information while registering, such as your name or address phone number, your information is encrypted and transferred over a secure connection, available on browsers such as Mozilla Firefox or Microsoft Internet Explorer. At Travelpath, security is about protecting our employees, other team members, customers, and business and information resources. Travelpath uses appropriate security controls and processes to provide this protection. Everyone working on the Travelpath team is responsible for taking the actions required to ensure this and compliance with Canadian laws and regulations.

ADS THAT LINK TO OUR SITE

Travelpath hires other companies to place our banner ads on other websites and to perform tracking and reporting activities on this site and other websites. This enables us to learn which advertisements and websites bring users to our websites. A unique “cookie,” (term#4) if it exists on your computer, is placed there either by us, an ad management partner, or by another advertiser who works with our ad management partners. However, these companies do not collect personally identifiable information in this manner and we do not give any personally identifiable information to them.

CHILDREN’S POLICY

www.Travelpath.com is not intended for use by children. We do not knowingly solicit data online from, or market online to, children under the age of 13. If we obtain personally identifiable information in error on a child under the age of 13 is collected, we will delete that information from our systems.

Travelpath respects the choices that you make regarding your privacy. You may request that Travelpath no longer send you marketing e-mails. Marketing e-mails from Travelpath may include information about new products and services being offered. If you choose not to hear from us, you will not receive offers about Travelpath’s products and services that may be of value to you.

HOW TO OPT-IN OR OPT-OUT OF MARKETING OFFERS

At Travelpath you can change your e-mail marketing preferences to opt-out of marketing offers from Travelpath.

GLOSSARY

1. IP Address – An IP address is a number that is assigned to your computer automatically and required for using the Internet.

2. Clickstream Data – Information that users generate as they move from page to page and click on items within a website, usually stored in log files. Website designers can use clickstream data to improve users’ experiences with a site.

3. Cookie – A “cookie” is a small piece of information that a website transfers to the hard drive of a visitor’s computer for record-keeping purposes. They provide visitors a personalized experience on our site by enabling us to determine unique preferences and trends based on visits to our website and to other websites. However, none of this information is associated with you as an individual and is measured only in aggregate.

4. API – application programming interface is a source code interface that a computer system or program library provides in order to support requests for services to be made of it by a computer program.

5. Personally Identifiable Information (PII) – PII is individually identifiable data about a consumer collected online from you and maintained by us, including name, address, e-mail address, telephone number, any other identifier that permits the physical or online contacting of an individual, and information concerning a user collected from the user in combination with another identifier.

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